Value to Business

In what ways does job training benefit employers? How can programs identify and measure the value they bring to their business customers? How can programs deepen their relationships with business?

Workforce development leaders regularly describe their programs’ benefits to workers in terms of increased wages, hours of work and access to employment benefits. It is challenging to identify and document the outcomes that accrue to the businesses that use workforce services. These types of outcomes are expressed in terms such as reduced cost of turnover, gains in efficiency, skill increases, reduced supervisor time, and other business-related measures. AspenWSI led nine sector initiative leaders and their business clients in a structured learning project to develop feasible guidelines and methods for assessing results of workforce services from the business perspective. Resources in this section include background information about opportunities and challenges inherent in assessing business value of workforce services, instructions for getting started with business value assessment, practical tools for designing and conducting business value assessments, and examples of assessments conducted for a variety of different types of workforce services delivered in different business environments.

Featured Resource

Employer Engagement: Views from Sector Skills Academy Alumni

Engaging industry and employers is critical to helping connect low-income adults to...
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Business Value Assessment Toolkit

The BVA Toolkit consists of three primary items: The Handbook has practical...
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Update Issue 5: Results Driven: Using the Business Value Approach to Design and Assess Workforce Services

By Amy Blair and Maureen Conway In this issue of Update, WSI discusses when and how the...
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Business Value Assessment of Work-Based Learning: Findings from Research into Temple University Hospital-Episcopal Campus’s Work-Based Learning Program for Mental Health Workers

By Amy Blair, Maureen Conway and Matt Helmer This publication highlights a business value...
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Workforce Development from a Business and Economic Development Perspective

Resource Type: Webinar

Amy Blair, WSI Senior Consultant, discusses business value assessment and how workforce...
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Business Value Assessment Brochure

Date Published: December 2011

Developed for practitioners by a practitioner-business partner working group, the...
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Research & Resources